FAQ
Where is Planything located?
Planything is located in the Netherlands (Europe).
What are the payment options?
Credit card, Paypal, iDeal & Bancontact.
If you can't use any of the above please email me (Amber) at planything@gmail.com so I can discuss other options!
What are the shipping costs?
Check out all shipping costs for each country at the Shipping Rates page:
https://planythingshop.com/pages/shipping-rates
What is the estimated shipping time?
Estimated shipping time in the Netherlands: 1-3 workdays.
Estimated shipping time for the US: 1 week on average (shipping with Fedex)
Estimated shipping time for countries in Europe is 1-2 weeks.
Estimated shipping time for the rest of the world 2- 3.5 weeks.
With which company do you ship the boxes?
International boxes are shipped with Deutsche post / USPS / Fedex.
Boxes in the Netherlands are shipped with Postnl.
Do you ship the orders with tracking?
Yes, you receive tracking information to check where your order is.
Can I change my address?
Do you want to change the address of a pending orders please email to Amber (planything@gmail.com) If you don't have open orders you can change it in your account.